Halo: The Master Chief Collection
A new content update has been promised for Wednesday to help ease the trouble currently plaguing gamers trying to play online.
And Xbox chief Phil Spencer has spoken out about the current issues, telling fans on Twitter that the 343 Industries team are working hard to fix the agonising multiplayer wait times.
Responding to gamers, Spencer said: "Sorry about the issues. I know our fans expect more from us.
"Team is making progress but I know it's still disappointing.
"We have to do better with the matchmaking, apologies for that. Team is working around the clock."
Several updates and fixes have been deployed by 343 to combat the online issues which have been apparent since the games' launch last Tuesday.
ORIGINAL: 343 Industries' latest update on Halo: The Master Chief Collection's matchmaking woes has revealed fans face waiting till Wednesday before the planned content update will be ready for release.
A new blogpost from executive producer Dan Ayoub thanked fans for their continuing patience but warned the new content update was still being tested and wouldn't be ready for launch until next week.
"Looking at our data logs, server-side adjustments that we have made over the past 24 hours have shown a 20% increase in server connectivity" Ayoub explained.
"However, we are well aware that performance is not where it needs to be. Resolving Matchmaking issues also requires client-side fixes, which require a content update.
"The client side update, which focuses on Matchmaking performance, non-matchmaking bugs, and a variety of title-specific issues, has been completed and is going through testing and certification. We are currently targeting a release of Wednesday 11/19 for this content update.
"We know the current Matchmaking experience is frustrating, and we continue to have various teams working 24/7 to isolate and resolve the issues to provide the best experience as soon as possible.
"We are going to continue to optimize the matchmaking experience after next week's content update, and make further adjustments as needed. We thank you for your continued patience."
ORIGINAL: HALO: The Master Chief Collection is still having troubles to do with its online matchmaking service, with devs now handing out tips to get around the problems.
343 Industries in a statement today revealed they are still busy working on fixing the multiplayer experience for the newly released collection, but in the meantime have offered ways to find games that have the most chance of working.
The post read: "We’ve been working at and on various issues all day and users are seeing some improvements – and here’s a wonky but useful tip that should significantly improve some players’ experiences:
"When you are in the matchmaking state, looking for players, make sure that the column on the right is headed by the string, “In Lobby” - Usually with gray boxes beneath, until a whole game is gathered.
"If it’s in any other state, or you don’t see that it says “In Lobby” as pictured, you will not successfully join a game. Simply press “B” to back out to the main menu, then go back into Multiplayer and Find Game. You should see “In Lobby” and have a much better chance of finding a good session. These shots demonstrate “good” and “bad” conditions you should be attempting to get to.
"Awkward? Yes. Sorry! But simple and a tiny band aid while we work on the bigger medicine. More news as we fix more stuff.
ORIGINAL: 343 INDUSTRIES have made more changes to Halo: The Master Chief Collection, this time removing key playlists to try and boost matchmaking speeds.
A server update has seen a mixed bag of some fans seeing improvements, while others have been left still suffering from sluggish online game-times.
In a new statement 343 explained they were removing some multiplayer options in a bid to help players find games quicker.
Another update is also expected tomorrow to try and fix problems with scoring and stats.
The statement read: "We are aware that while some users are reporting improved Matchmaking experiences, many users have not seen an improvement. As a result, we are temporarily moving to a limited playlist layout that will allow for players to find games faster.
We’ll temporarily be removing the following playlists:
- Team Hardcore
- Rumble Pit
- Halo 4
- SWAT (rotational)
The updated playlist layout will be:
- Team Halo 2: Anniversary
- Halo Championship Series
- Team Slayer
- Big Team Battle
- Halo 2 Classic
- Halo 3
"This concentrated playlist layout will allow players to get into matches faster, and improve overall match times. While we anticipate that concentrating our players into fewer playlists will have an effect on match times, it will not solve all Matchmaking issues.
"We are currently investigating CUs and server side tweaks over the next week to address matchmaking issues."
ORIGINAL: 343 INDUSTRIES have promised a new server update will be added today as matchmaking problems remain for some Halo: Master Chief Collection players.
A server patch was deployed yesterday, which the company announced had solved some issues.
But in a new statement 343 promised they would make further adjustments tonight as some players are still struggling with wait times and uneven multiplayer team games.
The statement read: "We have identified that our 11.12 morning server-side update has improved matchmaking times for many users, while others are still seeing longer than expected times.
The latest on Matchmaking, as well as next week’s Halo: The Master Chief Collection content update: http://t.co/kcNZiN3CRV— Halo (@Halo) November 16, 2014
"This evening we plan to deploy additional server updates that will improve searching times and increase the likelihood of players finding games. The update will allow more players to enter matches, which may result in larger team sizes (5v5 instead of 4v4, for example).
"Occasionally, this may result in uneven teams, and we continue to work on this issue.
"Currently, there is an existing Xbox Live Services issue that is impacting several Xbox games, including Halo: The Master Chief Collection. As soon as Xbox Live services return to normal, we will deploy our latest server-side update to further improve matchmaking."
ORIGINAL: THE fix announced by 343 Industries executive producer Dan Ayoub set to be rolled out to solve matchmaking issues on Halo: The Master Chief Collection has come into effect.
A message on the Halo issues foum revealed the new update to combat recent server issues had been deployed and that another fix was set to go live at the weekend.
"We have deployed a number of server updates to help improve matchmaking," the message read.
"These updates should expedite search times and allow you to find matches faster and easier.
"We are actively monitoring data for wait times and will continue to modify as necessary.
Additionally, we are monitoring all non-matchmaking feedback, and still targeting another release for this weekend. Please continue to use the support forums to report and discuss issues. We will continue to work until issues are resolved, and thank you for your continued patience. Please stay tuned to this thread for regular updates.
ORIGINAL: Posting a message on the official Halo website, Ayoub revealed: "Since the launch of Halo: The Master Chief Collection, we've received several, well deserved, complaints related to slow matchmaking and other issues.
"From everyone at 343 Industries, we are truly sorry and feel your frustration. You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements.
"Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won't need to take a content update or reboot your console; you should see the effects right away.
"In addition, we are targeting another release for this weekend, which will address a number of other community priorities. An unrelated issue with services is also causing achievements to not unlock correctly, and we realize this just makes it all feel a bit worse."
Destiny player were also hit by game issues last night, with the Bungie team confirming today those issues had now been resolved.
"Instances of 'Newt' errors have been resolved. Thank you for your patience!"
ORIGINAL: XBOX ONE has been hit by a second wave of server problems tonight, with Destiny and Halo: The Master Chief Collection players reporting long wait times and matchmaking problems.
Halo was first hit with problems after launch this week, with the 343 Industries team revealing they were working hard with Xbox to sort the matchmaking problems faced by players.
"We are aware of the issues players have been experiencing with matchmaking and we’re working around the clock, alongside the Xbox Live team, to improve the situation," the Microsoft statement read.
"We have deployed an update that has shown some improvement, and we continue to optimize the experience.
"The update deployed to matchmaking was done on the server side and does not require an extra download to your Xbox One. This is our top priority and will keep everyone updated regularly as we deploy continued improvements."
ORIGINAL: Destiny players have since reported trouble posting statistics to leaderboards and also logging onto the game.
A message on the Bungie website read: "We are actively investigating issues impacting Destiny services.
"Until resolved, various Destiny and Bungie.net services may experience disruptions."
It follows earlier problems faced by Destiny players on the Xbox One, with the game also hit by server problems on the PS4 after the roll out of the 2.00 system update.
A message on the Xbox Live status page read last night: "Hi Xbox members, we are aware that some of you are having issues posting statistics to leaderboards and viewing the online state of other users on your Friends list.
"We're currently working hard to get these issues fixed and we appreciate your patience while we work."